Legal

Privacy Policy

Last updated: April 20, 2025

At Jawad's Kitchen, we are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data when you use our website at jawadskitchen.com.

1. Information We Collect

We collect information you provide directly to us, including:

  • Account information: name, email address, and password when you create an account.
  • Order information: shipping address, phone number, and order details when you place an order.
  • Contact information: name, email, phone, and message when you contact us via the contact form.
  • Payment information: we do not store payment card details. Orders are placed via Cash on Delivery (COD).

We also collect certain information automatically when you visit our site, including:

  • IP address and browser type
  • Pages visited and time spent on the site
  • Referring URLs

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations and updates via email and WhatsApp
  • Respond to your inquiries and provide customer support
  • Comply with legal obligations

3. WhatsApp Communications

When you place an order, we may send you order confirmation and status messages via WhatsApp using your provided phone number. These messages are transactional in nature and are required to complete your order.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Order records are retained for accounting and legal compliance purposes.

6. Security

We implement industry-standard security measures to protect your personal information, including HTTPS encryption, secure password hashing, and access controls. However, no method of transmission over the internet is 100% secure.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your account and associated data

To exercise any of these rights, contact us at info@jawadskitchen.com.

8. Cookies

Our website uses essential cookies required for authentication and session management. We do not use advertising or tracking cookies.

9. Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website. Your continued use of our site after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

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